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Collections Associate at Fiserv - ApplyBlast

Collections Associate

Fiserv

3 months ago

3.0 on Glassdoor

Coral Springs, Florida

Onsite

Full Time

Junior

0 applicants

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About this role

A Collections Associate at Fiserv manages unpaid consumer debt through inbound and outbound dialing in a call center environment. The role involves assigning debt inventory, utilizing skip-tracing tools to update customer information, and ensuring all collections activities comply with applicable regulations. Candidates must detail discussions in the collections system and multitask across various platforms to achieve performance targets.

Responsibilities

Manage inbound and outbound dialing for unpaid consumer debt
Assign debt inventory and meet departmental collection targets
Utilize skip-tracing tools to obtain up-to-date customer information
Ensure all collections activities comply with applicable regulations
Detail discussions and actions in the collections system database

Skills

About Fiserv

fiserv.com

Headquarters

Milwaukee, Wisconsin, United States

Company Size

10001+ employees

Founded

1984

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Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.