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Collections Coordinator, Customer Service at Global Lending Services - ApplyBlast

Collections Coordinator, Customer Service

Global Lending Services

5 months ago

3.2 on Glassdoor

Tempe, Arizona

Onsite

Full Time

Junior

0 applicants

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About this role

A customer service representative at GLS manages auto loan accounts, reduces delinquency, and maintains positive relationships with customers while collecting on past-due balances.

Responsibilities

Manage a portfolio of auto loan accounts and reduce delinquency
Contact customers to understand intent and ability to pay
Maintain positive relationships while collecting on past-due balances
Negotiate solutions that work for customers and GLS
Accurately document all contacts, outcomes, and follow-up in GLS systems

Skills

Qualifications

High School Diploma or Equivalent

About Global Lending Services

glsauto.com

Headquarters

Greenville, South Carolina, United States

Company Size

1001-5000 employees

Founded

2011

View Profile

GLS (Global Lending Services) is an auto finance company that provides vehicle loans and loan servicing to consumers, dealerships, banks, and online car-buying platforms. Serving over half a million customers and more than 20,000 dealers nationwide, GLS offers quick decisioning, multiple deal structures, and an online account/payment portal to help customers manage loans over the life of their loan. The company emphasizes customer experience, uses advanced analytics and innovative technology to speed and improve lending, and has been recognized as a Fastest Growing Company nine times by Inc. magazine.