Collections Specialist

GoodLeap(1 month ago)

RemoteFull TimeJunior$36,000 - $36,000Collections

About this role

The Collections Specialist at GoodLeap is responsible for handling overdue accounts and securing payment from customers in the personal finance department. The role focuses on identifying delinquent loans, working with borrowers to find solutions, and keeping precise records of account status and aging. This position supports GoodLeap’s sustainable solutions financing by helping maintain healthy loan performance and customer account standing. It operates within established company policies and metrics in a collaborative, performance-driven environment.

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Required Skills

Debt Collection
Account Research
Customer Outreach
Inbound Calling
Outbound Calling
Negotiation Skills
Sales Techniques
Goal Management
Compliance Adherence
Microsoft Office

+6 more

About GoodLeap

goodleap.com

GoodLeap is a fintech company that provides point‑of‑sale consumer financing and a lending platform for sustainable home improvements — including residential solar, battery storage, energy‑efficient HVAC, roofing, and EV charging. It offers digital loan origination, underwriting, servicing, and capital markets solutions that connect homeowners, contractors/dealers, and institutional lenders. Contractors use GoodLeap’s dealer tools and network to close more projects while homeowners get flexible loan products to afford clean‑energy upgrades. The company’s mission is to accelerate adoption of sustainable home technologies by making financing simple and accessible.