CommunityAmerica Credit Union
The Collections Specialist collaborates with members facing financial difficulties to resolve payment issues and manage delinquent accounts. This role involves contacting members via phone and email, analyzing delinquency reasons, and assisting with payment arrangements and budgeting. The position requires maintaining high standards of empathy, integrity, and compliance with federal and state guidelines while reducing overall delinquency.
CommunityAmerica Credit Union is the #1 credit union in Missouri, a member-owned, not-for-profit financial institution headquartered in the Kansas City area. It offers a comprehensive range of personal and business financial services, including checking and savings accounts, auto, mortgage, and personal loans, credit cards, insurance, and financial planning and wealth management. The credit union is deeply invested in member financial well-being, sharing profits annually through its Profit Payout program, and as of November 2025, has joined forces with UNIFY Financial Credit Union to expand its reach.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CommunityAmerica Credit Union.
CommunityAmerica Credit Union didn’t post a salary, so this is our estimate from similar listings.