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Collections Specialist at Bonterra - ApplyBlast

Collections Specialist

Bonterra

3 days ago

2.4 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Collections Specialist optimizes accounts and ensures timely payments while maintaining positive customer relationships for US-based clients. This fully remote role requires bilingual English/Spanish proficiency and involves negotiating payment plans, resolving billing inquiries, and documenting all interactions. The position demands strong organizational skills and the ability to work independently within a remote team environment.

Responsibilities

Contact delinquent US-based clients to negotiate payment plans and resolve overdue balances
Investigate and resolve customer contract, billing, and payment inquiries
Document customer commitments and account activity for ongoing tracking and reporting

Skills

About Bonterra

bonterratech.com

Company Size

1001-5000 employees

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