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Customer Success Manager at Bonterra - ApplyBlast

Customer Success Manager

Bonterra

2 days ago

2.4 on Glassdoor

Remote

Full Time

Manager

1 applicant

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About this role

The Customer Success Manager serves as a strategic partner to drive long-term value and measurable outcomes for Bonterra's nonprofit and corporate customers. This role focuses on understanding customer goals, aligning success plans, and ensuring deep adoption of SaaS solutions. The position involves proactively managing product adoption, tracking progress, and guiding customers to maximize their impact through technology.

Responsibilities

Drive long-term value and measurable outcomes for nonprofit and corporate customers
Lead adoption meetings and business reviews to track usage and course-correct
Forecast renewal risk and execute mitigation plans to ensure retention targets

Skills

About Bonterra

bonterratech.com

Company Size

1001-5000 employees

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Smart and efficient nonprofit software built for fundraising, case management, and corporate giving. Request a demo today and grow your social impact!