Collections Supervisor - Credit Union

The Collections Supervisor oversees the day-to-day operations of the Member Solutions (Collections) Department, managing the full collections function including delinquent accounts, charge-offs, and complex member situations. This role involves leading a high-performing team, ensuring compliance with policies and legal requirements, and driving recovery efforts to meet organizational objectives. The position requires strong analytical, leadership, and communication skills to resolve difficult account issues and maintain professional relationships with members and partners.