Collections Supervisor

PayJoy

2 months ago

4.0 on Glassdoor

Mexico City, Mexico

Hybrid

Full Time

Medior

0 applicants

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About this role

The Collections Supervisor at PayJoy oversees and optimizes the end-to-end collections process to protect portfolio health and company liquidity in Mexico. This role manages an internal team and external agencies, ensuring compliance with local regulations while driving effective strategies for early and late-stage delinquency. It is highly data-driven, requiring close monitoring of performance, experimentation on recovery strategies, and analytical reporting. The position collaborates extensively with cross-functional teams to refine processes and support PayJoy’s credit operations in emerging markets.

Skills

Qualifications

Bachelor's Degree in Business AdministrationBachelor's Degree in Finance

About PayJoy

payjoy.com

PayJoy is a fintech focused on expanding credit access for underserved consumers in emerging markets — its tagline is “Finance for the next billion.” The company provides phone and small-cash loans with fast approvals, minimal documentation, and a no-late-fees pricing approach, often delivered via partnerships with merchants, carriers and lenders. PayJoy combines alternative data and device-based technology to make financing and Buy-Now-Pay-Later style products available to people who lack traditional credit histories. It operates in multiple countries across Latin America, Africa and Asia.