Collector
Concord Servicing(2 days ago)
About this role
An Entry Level Collector in the Financial Services industry handles customer accounts to recover payments and manage overdue balances. The role involves engaging with clients, processing payments, and maintaining account records. It provides an opportunity for individuals starting their career in collections and customer service.
Required Skills
- Customer Service
- Account Management
- Communication
- Debt Collection
- Record Keeping
About Concord Servicing
myaccountinfo.comThis is a white-label, secure customer account portal that lets clients access their accounts using an Account Number and Password, with options to register and recover passwords. The platform supports self-service and ongoing engagement through a feedback system and privacy resources. It integrates with enterprise customer-service tooling (notably Genesys) and employs modern UI elements like toasters and modal dialogs for a polished, interactive experience. The site also shows localization support and branding options, indicating a branded, privacy-conscious portal designed for businesses needing a customized client portal.
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