Commercial Account Executive (FireHydrant - A Freshworks Company)

Freshworks

1 month ago

San Mateo, CA

Hybrid

Full Time

Junior

0 applicants

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About this role

A Commercial/Mid-Market Account Executive at FireHydrant within Freshworks is responsible for managing the entire sales process for mid-market and commercial accounts, focusing on selling the incident management and reliability platform to technical buyers in DevOps, SRE, Engineering, and IT. The role involves building relationships, understanding customer needs, and guiding complex sales cycles to engage with a rapidly growing customer base.

Skills

About Freshworks

freshworks.com

Freshworks is a SaaS company that builds uncomplicated, enterprise-grade software to help customer service, IT, and employee experience teams deliver better outcomes. Its product suite covers customer service/help desk, IT service management, CRM, and business process automation, with AI-powered features to speed resolution and improve customer experience. Freshworks emphasizes ease of use and fast time-to-value, offering cloud-native solutions and multilingual global support. Founded in 2010 and headquartered in San Mateo, CA, it serves customers worldwide and has been recognized on lists like the Forbes Cloud 100 and in Gartner research.