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© All Rights Reserved. ApplyBlast.com
Helpware
The Commercial Content Lead at Helpware will create and manage high‑value commercial assets such as customer stories, case studies, solution narratives, and offering content. Working closely with operations, solutions, sales, bid management, and other SMEs, the role translates complex technical and operational information into compelling, evidence‑based content that demonstrates measurable business outcomes.
Headquarters
Lexington, Kentucky, United States
Company Size
1001-5000 employees
Founded
2015
Helpware is a fast-growing global business process management (BPM) company that delivers end-to-end customer experience and outsourcing solutions through four specialized divisions: Helpware CX, Helpware AI, Helpware Tech, and Helpware Media. It combines human expertise with intelligent automation and scalable engineering to provide outsourced customer support, AI-driven products, custom software development, and data-powered digital marketing. Founded in 2015 and headquartered in Lexington, Kentucky, Helpware operates 19+ locations worldwide and emphasizes a people-first, local-team model to rethink traditional outsourcing. Clients rely on Helpware for flexible, technology-enabled delivery that can scale with their growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Helpware.
Helpware didn’t post a salary, so this is our estimate from similar listings.
23% below the average for this role