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© All Rights Reserved. ApplyBlast.com
Ford
The Commercial CRM Manager at Ford Motor Company owns the design and execution of the commercial customer journey strategy, ensuring every touchpoint is purposeful, data-driven, and aligned with business objectives. This role involves defining lifecycle stages, managing campaign sequencing, and optimizing customer engagement across acquisition, retention, and win-back phases. The position requires bridging the gap between customer experience, business goals, and technical execution to enhance sales and customer loyalty.
Headquarters
Dearborn, Michigan, United States
Company Size
10001+ employees
Founded
1903
Ford is an American automaker that designs, manufactures, and sells a full lineup of vehicles — cars, SUVs, crossovers, trucks, vans and commercial vehicles — with expanding hybrid and electric offerings. Its consumer-facing site supports shopping and ownership with photos, build & price tools, inventory search, pricing & incentives, and product and technology updates. Branded “Built for America,” Ford emphasizes vehicle technology, innovation in electrification, and broad dealer and service support for consumers and businesses.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ford.