Socket
This role leads a team of Commercial Technical Account Managers responsible for post-sales customer success, including onboarding, adoption, and retention. The position focuses on driving gross and net retention outcomes while maturing the post-sales operating system through automation and strategic playbooks. The leader will serve as the senior escalation point for at-risk accounts and collaborate with product and engineering teams to relay customer insights.
Headquarters
San Francisco, California, United States
Company Size
11-50 employees
Founded
2020
Socket is a security platform designed to enhance the safety of software dependencies used in applications, particularly for JavaScript, Python, and Go. It focuses on combating vulnerabilities and offers comprehensive visibility and proactive supply chain protection. Socket provides defense-in-depth strategies, allowing developers to ship their products with confidence while minimizing risks associated with third-party packages. With its commitment to security, Socket empowers teams to manage their dependencies securely and efficiently.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Socket.
Socket didn’t post a salary, so this is our estimate from similar listings.
Socket Fiber is expanding after selling majority of its shares
May 8, 2025