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Communications Training Officer (CTO) at Buncombe County - ApplyBlast

Communications Training Officer (CTO)

Buncombe County

3 months ago

3.6 on Glassdoor

Asheville, NC

Onsite

Full Time

Senior

0 applicants

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About this role

A Communications Training Officer at Buncombe County's Public Safety Communications Center provides structured training, coaching, and mentoring to new and existing telecommunicators while maintaining daily dispatch operations. The role involves monitoring employee progress, assisting with performance evaluations, and serving as a subject matter expert to ensure adherence to departmental policies and best practices.

Responsibilities

Provide structured one-on-one instruction and coaching to telecommunicators
Monitor employee progress and assist with performance evaluations
Receive and prioritize emergency and non-emergency public calls
Dispatch field units for law enforcement, EMS, and fire services
Maintain accurate training documentation and departmental records

Skills

Qualifications

APCO Telecommunicator CertificationAPCO Communications Training Officer Certification

About Buncombe County

buncombecounty.org

Headquarters

Asheville, North Carolina, United States

Company Size

1001-5000 employees

Founded

1792

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Buncombe County is the official local government for Buncombe County, North Carolina, serving residents through a wide range of county services including elections, tax administration, deeds registration, and community programs. The county provides public resources such as emergency alerts, GIS tools, hazardous waste collection, and community engagement initiatives. Its seat is Asheville, NC.