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Community Connections Representative at Excellus BCBS - ApplyBlast

Community Connections Representative

Excellus BCBS

3 months ago

4.0 on Glassdoor

Utica, New York, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Community Connections Representative supports the Health Plan by conducting home visits and community outreach to bridge members with clinical operations, educate them on health insurance options, and assist with navigating social determinants of health resources. The role also involves facilitating Marketplace Facilitated Enrollment processes and participating in community events, with occasional evenings and weekends required.

Responsibilities

Educate members on healthcare benefits and community resources through home visits
Conduct community events and outreach to increase awareness of health plan offerings
Assist individuals with Marketplace enrollment and required documentation
Manage incoming Community Connections referrals and maintain resource guides
Collaborate with case management to address high‑risk member needs

Skills

Qualifications

Associate degreeMarketplace Facilitated Enroller certification

About Excellus BCBS

excellusbcbs.com

Headquarters

Rochester, New York, United States

Company Size

5001-10000 employees

View Profile

Official site of Excellus BCBS, a trusted health insurance plan for over 85 years. Shop for affordable health plans including Medicare, medical, dental, vision, and employer plans.