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Community Manager at Abbott Laboratories - ApplyBlast

Community Manager

Abbott Laboratories

3 months ago

3.7 on Glassdoor

Abbott Park, Illinois, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Community Manager at Abbott will monitor, engage, and analyze conversations across the company's digital ecosystem, including social media, CRM, and email, to protect the brand reputation and deliver customer‑first experiences. The role involves responding to community inquiries, escalating issues, and providing insights on emerging trends while collaborating with cross‑functional teams.

Responsibilities

Manage day-to-day community engagement across corporate social platforms
Monitor conversations using listening tools to track sentiment and risks
Analyze and report on engagement metrics and emerging themes
Escalate sensitive issues to legal and public affairs teams
Lead internal forums to share community management best practices

Skills

Qualifications

Bachelor's degree in Communications, Marketing, Public Relations, Journalism or related field

About Abbott Laboratories

abbott.com

Innovative medical devices and health care solutions for cardiovascular health, diabetes management, diagnostic testing, nutrition, chronic pain and more.