Community Operations Specialist - Europe

Plaud AI(2 months ago)

RemoteFull TimeJunior$67,017 - $89,676 (estimated)User Ops

About this role

The Community Operations Specialist - Europe at Plaud Inc. is responsible for engaging with users in online communities, addressing questions, and ensuring adherence to community guidelines. The role involves troubleshooting user-reported issues, analyzing community feedback to inform the product roadmap, and collaborating with Product, Marketing, and Sales teams on initiatives. A focus on building and scaling community programs, along with a passion for AI and technology, is essential for success in this position. Fluency in French and English is required, along with experience in customer-facing roles.

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Required Skills

Community Management
User Engagement
Problem Solving
Trend Analysis
Feedback Synthesis
Collaboration
Native French Speaker
Fluent English
Empathy
Independent Work

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About Plaud AI

plaud.ai

Plaud US is recognized as the world's leading AI note-taking brand, serving over one million users globally. The company specializes in innovative solutions for note-taking, including their AI voice recorder and AI note taker, designed to enhance productivity and streamline the process of capturing and organizing information. Plaud's offerings are tailored for both personal and professional use, making it a trusted tool for individuals and businesses alike. With a commitment to quality and user-friendly technology, Plaud continues to set the standard in the AI productivity space.