Customer Support Associate - Seoul

Padlet(1 month ago)

OnsiteFull TimeJunior$68,522 - $91,651 (estimated)Customer Operations

About this role

The Customer Support Associate at Padlet will provide world-class support by addressing customer inquiries via phone and email while maintaining high standards in interactions. This role requires effective advocacy for customers, including identifying product issues, suggesting process improvements, and collaborating across teams to enhance the overall community experience. Fluency in English and Korean is essential, along with strong problem-solving and communication skills.

View Original Listing

Required Skills

Customer Support
Problem Solving
Communication Skills
Team Collaboration
Bilingual Support
Documentation Improvement
Trend Identification
Process Improvement
Attention to Detail
Time Management

+5 more

Qualifications

Fluency in English and Korean

About Padlet

padlet.com

Padlet is a visual collaboration platform that enables users to create beautiful boards and canvases for brainstorming, learning, and sharing ideas. With a user base of 40 million people worldwide, Padlet allows for creative project management and educational activities across various fields. Its intuitive interface and versatile tools make it an ideal choice for individuals, teams, and educational institutions looking to enhance their collaborative processes. Users can start for free and explore different pricing tiers to access advanced features.