Community & Support Specialist - EST Time Zone (Consultant)
IFTTT
About this role
The role involves managing online communities such as Reddit, Discord, and app stores for IFTTT, engaging with users, and providing support by troubleshooting issues and assisting with product usage. The job includes creating content for help centers, collaborating on community campaigns, and analyzing community interactions to inform product improvements.
Skills
About IFTTT
ifttt.comIFTTT (If This Then That) is a web-based automation platform that connects apps, devices, and services so users can create simple conditional workflows (“applets”) that trigger actions across platforms. It offers a library of prebuilt applets and a no-code interface for building custom automations for smart homes, social media, productivity tools, and IoT devices, with a Pro tier for advanced features. IFTTT also provides a developer platform and integrations for brands and hardware makers to expose triggers and actions from their products. Founded in 2010 and based in San Francisco, IFTTT aims to make cross-service automation accessible to both consumers and businesses.
About IFTTT
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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