Complaint and Claims Manager (w/m/d)
Deutsche Glasfaser
About this role
A Damage Management Specialist ensures compliance with defined standards and contributes to cost control. They coordinate damage repairs, ensure timely and high-quality implementation, and improve processes through operational and strategic optimizations.
Skills
Qualifications
About Deutsche Glasfaser
deutsche-glasfaser.deDeutsche Glasfaser is a German telecommunications company that builds and operates full‑fiber (FTTH) networks to connect homes and businesses across Germany. It provides high‑speed Internet, telephone and TV packages — with plans up to 1 Gbit/s — and markets itself as bringing customers the “Internet of the future.” The company focuses on planning and rolling out fiber infrastructure in municipalities and residential areas, handling installation and service provisioning. Deutsche Glasfaser often partners with local communities to organize network rollouts and customer sign‑ups.
About Deutsche Glasfaser
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Deutsche Glasfaser.
Salary
$141k – $204k
per year