Complaint Handling Investigator - HPM
Philips(3 days ago)
About this role
The Complaint Handling Investigator at Philips is responsible for conducting detailed investigations into complex customer complaints related to medical devices, ensuring thorough analysis and appropriate resolution. The role involves analyzing complaint data, supporting quality processes, and guiding new investigators, all within regulatory and quality standards.
Required Skills
- investigation
- Data Analysis
- Root Cause Analysis
- Quality Management Systems
- Compliance
- Complaint Management
- Vigilance Reporting
- Regulatory Standards
- Technical Documentation
- Training
About Philips
philips.comLearn more about Philips and how we help improve people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting.
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