Complaint Handling Operations Expert
Philips(1 month ago)
About this role
A Complaint Handling Operations Expert at Philips is a senior post-market surveillance specialist focused on medical device complaint governance and regulatory compliance. The role supports maintenance of effective complaint processes, oversight of reporting obligations, and cross-functional collaboration to protect patient safety and product quality. It sits within the company’s quality/post-market surveillance function and interacts broadly across departments and external partners.
Required Skills
- Complaint Management
- Postmarket Surveillance
- Quality Management
- Data Analysis
- Root Cause
- CAPA
- Regulatory Reporting
- Training Delivery
- Team Leadership
- Continuous Improvement
Qualifications
- Bachelor's Degree in Medical Sciences
- Bachelor's Degree in Healthcare Management
- Bachelor's Degree in Industrial Engineering
- Bachelor's Degree in Supply Chain Management
- Master's Degree
About Philips
philips.comLearn more about Philips and how we help improve people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting.
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