WOM

Complaint Specialist (m/w/d)

WOM(2 months ago)

Ludwigsstadt, GermanyOnsiteFull TimeMedior$78,292 - $106,151 (estimated)Quality
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About this role

Complaint Specialist at Novanta's WOM brand within the Advanced Surgery business unit, supporting global medical device products used in minimally invasive surgery. The role centers on managing customer feedback and ensuring regulatory-aligned complaint and post-market surveillance processes across Novanta operations.

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Required Skills

  • Complaint Handling
  • Post-Market Surveillance
  • Regulatory Compliance
  • Root Cause Analysis
  • 8D Report
  • 5Why
  • Ishikawa
  • Technical Documentation
  • SAP
  • MS Office

+2 more

Qualifications

  • Bachelor in Mechanical Engineering
  • Bachelor in Electrical Engineering
  • Technical/Technician Qualification
WOM

About WOM

wom.group

WOM is world leader in some areas of Minimally Invasive Surgery

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