Complaint Specialist / Patient Advocate / Front Office Support
Efmpc
About this role
Evergreen Family Medicine seeks a Patient Complaint Specialist / Patient Advocate / Front Office Support to support a patient-centered approach to handling complaints, facilitate communication between providers and patients, and support quality improvement efforts. The role involves managing patient concerns, maintaining confidentiality, and coordinating with various departments to improve patient care and experience.
Skills
About Efmpc
evergreenfamilymedicine.comEvergreen Family Medicine is a community-based primary care practice that provides comprehensive, patient-centered medical care for individuals and families across the lifespan. The clinic emphasizes preventive care, routine checkups, vaccinations, chronic disease management, and treatment of acute illnesses, along with coordination of specialty referrals. Providers prioritize continuity of care, patient education, and personalized treatment plans to support long-term health and wellness. They commonly offer both in-office and telehealth visits and work with insurers to make care accessible.
About Efmpc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Efmpc.
Salary
$81k – $110k
per year