Patient Advocate
BMC Company LLC(1 month ago)
About this role
The Patient Advocate serves as the liaison between the medical center and patients, families, visitors, and the community, representing patient interests and supporting communication with clinical and administrative leadership. The role focuses on improving patient satisfaction and the delivery of care through case review, complaint handling, and coordination with departments and external parties.
Required Skills
- Patient Advocacy
- Complaint Investigation
- Mediation
- Case Review
- Data Tracking
- Quality Analysis
- Reporting
- Policy Development
- Training
- Customer Service
Qualifications
- Bachelor's Degree
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