Complaints Analyst III
Coinbase Careers Page(19 days ago)
About this role
At Coinbase, the Global Complaints team is focused on managing consumer complaints effectively, ensuring a seamless support experience across various channels. Candidates should be passionate about addressing complex issues related to customer complaints and engaged in problem-solving within a dynamic work environment.
Required Skills
- Customer Support
- Problem Solving
- Stakeholder Communication
- Data Analysis
About Coinbase Careers Page
coinbase.comCoinbase is a leading cryptocurrency platform that lets individuals and institutions buy, sell, store, and transfer digital assets. Its product suite includes the consumer Coinbase app and Wallet, advanced trading and custody services for institutional clients (Coinbase Prime), commerce and developer APIs, and staking and token services. The company emphasizes security and regulatory compliance—using cold storage, insurance policies, and fiat on/off ramps like bank transfers and card payments—to make crypto accessible and safer for mainstream users. Retail investors, developers, and businesses use Coinbase for trading, custody, and building crypto-native products and services.