Complaints Handling Officer
Payabli
About this role
A Complaints Handling Officer in the Compliance department of a financial services company manages customer complaints, ensuring issues are resolved efficiently and in compliance with industry regulations. The role involves assessing complaints, coordinating with relevant teams, and maintaining documentation for regulatory reporting.
Skills
About Payabli
payabli.comPayabli is a payments infrastructure provider that delivers a single unified API to help software platforms embed, manage, and scale payments. Its platform offers developer-friendly APIs plus tools for payment orchestration, settlement, reconciliation, compliance, and reporting, along with integrations to processors and payment networks. Payabli targets SaaS platforms and marketplaces, aiming to accelerate go‑to‑market, reduce payments engineering overhead, and simplify payouts and revenue operations.
Recent company news
PRWebPayabli Named to the 2026 Forbes Fintech 50, Powering the Embedded Payments Infrastructure Reshaping Vertical SaaS and Modern Enterprise
2 weeks ago
Refresh MiamiPayabli raises $28M to turn software companies into payments powerhouses
Jun 17, 2025
Financial ITPayabli Lands $28M Series B to Accelerate Payments Infrastructure Innovation for Software Companies.
Jun 17, 2025
FinTech GlobalPayments platform Payabli lands $28m in Series B funding
Jun 18, 2025
Finextra ResearchPayabli raises $28M Series B
Jun 18, 2025
About Payabli
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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