Complaints Officer
M&G plc
About this role
The Complaints Officer at M&G Wealth Platform is responsible for managing, investigating, and resolving customer complaints in a financial services environment, ensuring fairness, regulatory compliance, and operational improvements. The role involves handling both written and verbal complaints, working with various teams, and adhering to FCA complaint handling rules.
Skills
About M&G plc
mandg.comM&G plc is an international leader in savings and investments with more than five million customers
Recent company news
M&G Publishes 2025 Annual Report and Raises Total Dividend to 20.5p
6 hours ago
M&G PLC Boosts Dividend Amid Stable Profit Year
3 hours ago
M&G raises dividend 2% after year of flat profits
5 hours ago
193,563 Shares in Eastman Chemical Company $EMN Purchased by M&G PLC
3 weeks ago
M&G PLC Invests $1.88 Million in Southern Company
3 weeks ago
About M&G plc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for M&G plc.
Salary
$39k – $47k
per year