BioFire Diagnostics
The Complaints Investigator leads investigations of customer complaints for Culture Media and Accellix product lines, ensuring compliance with internal policies and regulatory requirements. The role collaborates cross‑functionally with manufacturing, quality, and field teams to resolve issues, produce investigation reports, and drive continuous improvement.
Headquarters
Salt Lake City, Utah, United States
Company Size
1001-5000 employees
Founded
1990
BioFire Diagnostics, now operating as a product franchise brand under bioMérieux, is the leader in syndromic infectious disease diagnostics. Its flagship BIOFIRE® FILMARRAY® System delivers rapid, multiplex PCR results in approximately one hour, with FDA-cleared panels covering respiratory, gastrointestinal, blood culture, meningitis/encephalitis, pneumonia, and joint infection pathogens. The BIOFIRE System is designed for minimal hands-on time and is widely used in hospitals and clinical labs to support faster diagnoses, antimicrobial stewardship, and infection control.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BioFire Diagnostics.
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