Complaints Investigator
Quilter(26 days ago)
About this role
A Fixed Term (9-month) remote Complaints Investigator position at Quilter plc within its wealth management business. The role is positioned at Level 3 and supports the firm's regulatory and consumer protection framework, contributing to complaint governance and oversight. It operates within a transformed, customer-centric environment focused on maintaining high standards of conduct and regulatory adherence.
Required Skills
- Complaint Investigation
- Regulatory Compliance
- DISP Knowledge
- Case Ownership
- Stakeholder Liaison
- Ombudsman Correspondence
- Consumer Duty
- Communication
- Documentation
- Financial Services
Qualifications
- Level 4 Diploma in Financial Planning/Advice
About Quilter
quilter.comAdvice, investments and wealth management aiming to create brighter financial futures for every generation.
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