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© All Rights Reserved. ApplyBlast.com
Wise
The Complaints Officer role at Wise focuses on ensuring a fair, transparent, and customer-focused experience by investigating customer complaints and providing timely, comprehensive final responses. This position involves navigating complex cases, balancing customer needs with regulatory requirements, and collaborating with internal stakeholders to drive operational excellence. The role contributes to a culture of accountability and continuous improvement while maintaining Wise's commitment to treating customers fairly.
Headquarters
London, England, United Kingdom
Company Size
1001-5000 employees
Founded
2011
Wise is a fintech company that provides low-cost international money transfers and multi-currency accounts for individuals and businesses. It uses the mid-market exchange rate with transparent, upfront fees and offers features like local bank details in multiple currencies, a multi-currency debit card, batch and business payments, and an API for automated payouts. Wise operates globally under multiple financial licences, focusing on speed, transparency and lower fees than traditional banks. Founded in 2011 (formerly TransferWise), it serves millions of customers worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wise.
81% below the average for this role