MUFG Investor Services
The Complaints Officer investigates and resolves member, employer, and client complaints to ensure fair outcomes in compliance with legal and regulatory obligations. This role involves managing the entire complaint lifecycle, identifying root causes, and collaborating with internal stakeholders to improve processes and mitigate risk. The position offers an opportunity to enhance customer experiences while contributing to continuous service improvements within a regulated environment.
Headquarters
George Town, Cayman Islands
Company Size
1001-5000 employees
Founded
2013
MUFG Investor Services is the asset-servicing and fund administration business within the MUFG group, focused on providing customized fund administration, custody and global asset servicing solutions for alternative asset managers and institutional investors. It delivers operational middle- and back‑office support—including fund accounting, investor reporting, custody and regulatory/compliance services—leveraging MUFG’s global footprint and banking infrastructure. Clients rely on MUFG Investor Services for specialist expertise in alternatives, local market knowledge across jurisdictions, and scalable, technology-enabled servicing capabilities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MUFG Investor Services.
MUFG Investor Services didn’t post a salary, so this is our estimate from similar listings.
7% above the average for this role