Frewen College
The Complaints Officer role within the Customer Relations Team focuses on managing and resolving complaints for Children's Services, with an emphasis on education. The position involves overseeing the entire complaint process, from initial review to final resolution, while ensuring compliance with statutory and local procedures. The role requires strong communication and writing skills to coordinate responses and identify learning opportunities for service improvement.
Frewen College is an independent, co-educational day and boarding school located in the East Sussex countryside, specialising in dyslexia and co-occurring Specific Learning Difficulties (SpLDs) for students aged 11–19. Proud to be the oldest dyslexia-specialist school in the UK, it offers Senior School, Sixth Form, and boarding provision using evidence-based, multi-sensory teaching methods. The school provides a supportive, small-class environment designed to help every student build confidence and reach their full potential.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Frewen College.
Frewen College didn’t post a salary, so this is our estimate from similar listings.