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© All Rights Reserved. ApplyBlast.com
Epping Forest District Council
The Complaints Resolution Officer manages and investigates complaints and Housing Ombudsman cases within a social housing environment, ensuring fair and thorough handling in accordance with relevant codes and legislation. The role serves as the primary point of contact for residents, conducting detailed investigations to identify service failures and deliver clear, resident-focused responses. Additionally, the position coordinates with operational teams to implement remedies and drive organizational learning to improve customer experience.
Epping Forest District Council is a local government authority serving the Epping Forest district in Essex, England. It provides a wide range of public services to residents and businesses, including council tax management, planning and building control, housing, recycling, benefits, licensing, and leisure activities. The council also manages North Weald Airfield and oversees local elections, environmental initiatives, and community support programs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Epping Forest District Council.
7% above the average for this role