Capital on Tap
Capital on Tap is seeking a Collections/Customer Operations professional to manage complex arrears cases for both UK and US markets. The role involves engaging with customers via phone and digital channels to negotiate tailored repayment plans while adhering to FCA standards. This position requires acting as a role model for the team and handling escalations involving insolvency and vulnerable customers.
Headquarters
London, England, United Kingdom
Company Size
201-500 employees
Founded
2012
Capital on Tap is a UK-based fintech that issues business credit cards designed for small and growing businesses. Its cards offer high credit limits (up to £250,000), uncapped 1% cashback, unlimited supplementary cards and no joining, annual, FX or ATM fees. Businesses can apply online for a fast decision (the site promotes instant decisions) and access tools to manage spending and improve cashflow. Headquartered in London, Capital on Tap targets SMEs that need flexible credit and straightforward rewards without hidden charges.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Capital on Tap.
48% below the average for this role
Capital on Tap Accelerates SMB Support with Record-Breaking £500M Public Markets Funding Deal
Nov 20, 2025