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Complex Loss Handler - Home Claims at Hastings Direct - ApplyBlast

Complex Loss Handler - Home Claims

Hastings Direct

4 months ago

3.7 on Glassdoor

Leicester, UK

Hybrid

Full Time

Senior

0 applicants

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About this role

A Complex Claims Handler at Hastings Direct manages a portfolio of major loss and subsidence home insurance claims, developing detailed case management plans for optimal financial outcomes. The role involves collaborating with suppliers and internal teams to settle claims promptly, identify potential recoveries, and provide coaching to junior staff. This position requires strong technical knowledge of claims, building construction, and the principles of insurance and ICOBS.

Responsibilities

Manage a portfolio of large loss and complex home insurance claims
Develop detailed case management plans for optimal financial outcomes
Identify potential recoveries and highlight claims to prevent fraud
Provide coaching and mentoring to lower-level claims handlers
Ensure claims are adequately reserved and loss coded for accurate pricing

Skills

About Hastings Direct

hastingsdirectcareers.com

Headquarters

Bexhill-On-Sea, England, United Kingdom

Company Size

1001-5000 employees

View Profile

Hastings Direct is an agile, data and digitally focused general insurance provider to the UK market, offering a full range of car, van, bike, and home insurance products. With over 4,800 colleagues, the company operates from offices in Bexhill-on-Sea, Leicester, and London. Hastings Direct is known for its dynamic, flexible culture and commitment to serving customers across the UK.