About this role
The Service Compliance Analyst at EOS IT Solutions oversees performance reporting and compliance for service delivery operations, acting as the primary source of truth for SLAs and KPIs. The role partners with Service Delivery Managers, Service Managers, and Team Leads to consolidate data, produce operational reports, and support Quarterly Business Reviews. It focuses on ensuring service effectiveness, consistency, and continuous improvement through data-driven insights.
Required Skills
- Data Analysis
- Excel
- Power BI
- Tableau
- SLA Tracking
- KPI Tracking
- Reporting
- Presentation
- Stakeholder Management
- Problem Solving
+1 more
Qualifications
- Accreditation in Data Analytics
- Accreditation in Information Technology
About EOS
eosits.comEOS IT Solutions is a family-run global technology and logistics company that designs, deploys and supports connected workspaces and collaboration solutions for large enterprise customers. They deliver business IT services — including managed services, unified communications, cloud and network deployments — combined with logistics expertise to ensure global rollouts run smoothly. EOS positions itself as a partner to the world’s largest industry leaders, focusing on secure, scalable workplace technology and end-to-end project delivery.
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