Conseiller Client (F/H) - Service Client - Dakar - Français & Anglais
Philip Morris International(1 month ago)
About this role
A Customer Advisor (Conseiller Client) at Concentrix in Dakar serves as a front-line representative within the company's global customer experience operations. The role is bilingual (French and English) and is based at the SEN Ngor Dakar site, offering training, career development, and employee benefits in an inclusive, collaborative environment.
Required Skills
- Customer Support
- Complaint Handling
- Inbound Calls
- Email Support
- Social Media
- French
- English
- Communication
- Digital Literacy
- Organization
+1 more
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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