Conseiller Client (F/H) - Service Client - Dakar - Français & Anglais

Philip Morris International(1 month ago)

HybridFull TimeJunior$58,363 - $78,328 (estimated)Customer Service

About this role

Customer Advisor (F/H) at Concentrix supporting the company's customer experience operations from the Dakar site. This full-time bilingual role (French & English) is based onsite with opportunities for telework after onboarding and includes training, benefits, and career development in an international, inclusive environment.

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Required Skills

French
English
Communication
Organization
Autonomy
Digital Literacy
Complaint Handling
Customer Service

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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