Conseiller Client (F/H) - Télévente - Dakar - Français

Philip Morris International(1 month ago)

Pointe des Almadies, Dakar, Senegal, Dakar, SenegalOnsiteFull TimeJunior$42,024 - $57,340 (estimated)Customer Service

About this role

A Conseiller Client Télévente at Concentrix engages French-speaking customers by phone to represent the company's products and services and contribute to an improved customer experience. The full-time role is based in Ngor Dakar and offers performance-based pay and social benefits within a dynamic, inclusive workplace.

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Required Skills

French
Communication
Sales
Negotiation
Customer Retention
Digital Literacy
Organization
Autonomy
Teamwork
Performance Driven

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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