Conseiller clientèle (F/H) - Antananarivo - Anglais

Philip Morris International(1 month ago)

Antananarivo, MadagascarOnsiteFull TimeJunior$42,295 - $57,520 (estimated)Customer Support

About this role

As a Customer Advisor at Concentrix, you will be the primary point of contact for clients, assisting them in problem resolution and information provision, while actively promoting the brand image and enhancing customer satisfaction. This role involves managing client interactions via calls, emails, and potentially social media, without engaging in telemarketing.

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Required Skills

Customer Support
Problem Solving
Communication
Digital Tools

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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