Konecta
A Customer Relationship Advisor at Konekta's technical service team in Freyming Merlebach handles incoming calls from resellers and field technicians to diagnose IT equipment issues. The role involves escalating generic faults to Level 2 HelpDesk, analyzing client needs, and managing complaints with a positive approach. Candidates must possess strong French language skills, empathy, and a passion for computer troubleshooting and diagnostics.
Headquarters
Madrid, Community Of Madrid, Spain
Company Size
10001+ employees
Founded
1999
Konecta transforms experiences into the moments that count. Powered by people-centred AI. For customers, employees, businesses and communities around the world.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Konecta.
Konecta didn’t post a salary, so this is our estimate from similar listings.
47% below the average for this role