Conseillers Clients - Service Client (FH) - Cotonou - Mandarin

Philip Morris International(1 month ago)

Cotonou, BeninOnsiteFull TimeJunior$42,323 - $57,498 (estimated)Customer Service

About this role

As a Customer Service Advisor speaking Mandarin at Concentrix, you will join a team dedicated to transforming every call into an opportunity. The role focuses on managing incoming calls, emails, and live chats while building trusting relationships and ensuring customer satisfaction in a dynamic work environment.

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Required Skills

Customer Support
Communication Skills
Problem Solving
Active Listening
Multitasking

Qualifications

HSK 3
Minimum B2 English

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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