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Constituent Services Liaison at City of Baltimore - ApplyBlast

Constituent Services Liaison

City of Baltimore

1 month ago

Baltimore, Maryland, United States

Onsite

Part Time

Junior

0 applicants

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About this role

The part-time Constituent Services Liaison supports the Mayor’s Office of Correspondence and Constituent Services by providing exceptional customer service to constituents. The role involves managing requests for city services, processing ceremonial documents, and maintaining constituent tracking databases. This position serves as a liaison between constituents and various city agencies to ensure timely responses and satisfaction.

Responsibilities

Manage constituent requests and inquiries via email collaboration with city agencies
Process and manage requests for city services and agency follow-up
Prepare seals and package ceremonial documents for constituents

Skills

About City of Baltimore

baltimorecity.gov

Headquarters

Baltimore, Maryland, United States

Company Size

10001+ employees

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The City of Baltimore website is the official online portal for Baltimore, Maryland’s municipal government, providing news, announcements, and information about the Mayor, City Council, and city departments. It offers residents, businesses, and visitors access to services such as permits and licensing, bill payments, public safety updates, and reporting tools. The site also publishes city data, budgets, meeting agendas, and resources for community programs and economic development to promote transparency and civic engagement. Emergency alerts, events, and guidance for navigating city services are highlighted to help users find timely, practical information.