Consultant, Conversational Design

NeuraFlash(19 days ago)

HybridFull TimeMedior$126,876 - $168,496 (estimated)Customer Experience

About this role

A Conversational Design Consultant at NeuraFlash, Part of Accenture focuses on designing AI-powered contact center and conversational experiences across voice and digital channels. The role partners with cross-functional teams and clients to shape personas, interaction capabilities, and adoption of technologies like Agentforce, Amazon Connect, and Salesforce. It supports enterprise customer experience transformation and helps translate business goals into actionable experience designs.

View Original Listing

Required Skills

Conversational Design
Voice UI
NLU
Conversational Flows
Workshop Facilitation
Data Analysis
UX Design
Prompt Writing
Generative AI
CRM Integration

+4 more

About NeuraFlash

neuraflash.com

NeuraFlash is a GenAI-focused consulting and solutions firm and a certified Salesforce and AWS partner that builds custom AI-powered business applications. They help enterprises transform service, sales, and operations with offerings that include implementation, managed services, analytics & insights, and change management, plus packaged Salesforce solutions like Agentforce and Agentforce for Voice. Combining platform engineering, data strategy, and operational change, NeuraFlash positions itself as a trusted implementation partner for deploying scalable AI and cloud solutions.