Massachusetts General Hospital
A technical support role focused on proactively troubleshooting hardware and software issues on end user devices, primarily involving the Nexthink platform. The role includes analyzing device health, identifying root causes, collaborating with technical teams, and maintaining system documentation. It emphasizes automation, incident analysis, and continuous platform maintenance.
Headquarters
Boston, Massachusetts, United States
Company Size
10001+ employees
Founded
1811
Massachusetts General Hospital (Mass General) is a major academic medical center in Boston and a central member of the Mass General Brigham health system. As the largest teaching hospital of Harvard Medical School, it provides comprehensive inpatient and outpatient care across nearly all medical and surgical specialties. Mass General is also a global leader in clinical research and innovation, running extensive research programs and clinical trials that drive advances in diagnosis and treatment. Patients have access to a vast network of physicians—many Harvard faculty and leaders in their fields—supported by integrated care, education, and community health programs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Massachusetts General Hospital.
Massachusetts General Hospital didn’t post a salary, so this is our estimate from similar listings.
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