Despegar
A customer service specialist at Decolar manages multi-skill support across voice, WhatsApp, chat, and backoffice channels to resolve client complaints and ensure operational excellence. The role focuses on meeting performance KPIs, validating processes, and implementing improvements within the Latin American travel technology industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Despegar.
Despegar didn’t post a salary, so this is our estimate from similar listings.