CONSULTOR TÉCNICO DE ENGENHARIA - CUSTOMER EXPERIENCE & PÓS VENDA (33381-33385)

Bosch Group

11 days ago

São Paulo, SÃO PAULO, Brazil

Hybrid

Full Time

Junior

0 applicants

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About this role

A Technical Support Consultant at Bosch handles critical customer complaints on public platforms, collaborates with legal teams on judicial cases, and manages urgent issues impacting brand image and security.

Skills

Qualifications

Bachelor's Degree in Mechanical Engineering, Mechatronics, Electrical Engineering or related fieldsExperience in automotive products and mechanical systemsExperience in customer service in automotive after-sales or high-level technical supportExperience in managing critical complaints and acting on public platforms (Reclame Aqui, Procon, judicial channels)Experience in interface with legal and crisis management

About Bosch Group

bo-sch-group.de

Bosch Group is a global engineering and technology company that supplies products and services in mobility, industrial technology, consumer goods, and energy and building technology. Its businesses include automotive components, power tools, household appliances, software, and digital solutions for industrial and commercial customers worldwide.