CONSULTOR TÉCNICO DE ATENDIMENTO PL. - CUSTOMER EXPERIENCE (33381-33385)

Bosch

2 months ago

São Paulo, Brazil

Hybrid

Full Time

Medior

0 applicants

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About this role

A Customer Experience Technical Consultant at Bosch Brazil handles critical complaints on public platforms, working closely with legal and crisis management teams to resolve complex issues, prevent future occurrences, and develop executive reports. The role involves technical analysis, complaint resolution, and collaboration with multiple departments.

Skills

About Bosch

bosch.us

Bosch in the USA is the American arm of Robert Bosch GmbH, a global engineering and technology company delivering products and services across mobility, industrial technology, consumer goods, and energy & building technology. In the U.S. it supplies automotive components and software, power tools and home appliances, security and smart‑home systems, and industrial automation and energy solutions. Guided by the motto "Invented for life," Bosch emphasizes innovation, R&D, and sustainability to improve quality of life and conserve resources. It serves consumers, manufacturers, and enterprises through local manufacturing, engineering centers, and digital services nationwide.