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Consumer Care Representative (Customer Service) at Coast - ApplyBlast

Consumer Care Representative (Customer Service)

Coast

19 days ago

3.7 on Glassdoor

Geneseo, New York, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Consumer Care Representative works under close supervision to make initial contact with debtors regarding account delinquencies and advise them of repayment options. This role involves handling routine collections, negotiating payment arrangements, and forwarding complex accounts for resolution. The position requires following specific procedures to gather account information and conduct follow-up communications with debtors and third parties.

Responsibilities

Contact debtors to inform them of delinquencies and advise repayment options
Negotiate balance in full payments and payment arrangements
Skip-trace debtors to locate current residence and employment information

Skills

About Coast

coastpay.com

Headquarters

New York, New York, United States

Company Size

51-200 employees

Founded

2020

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Coast is a fintech that offers an all-in-one card program combining a fuel card, corporate card, and expense management platform for fleets and field teams. Businesses can issue cards by job or team, enforce real-time spending rules, capture receipts on site, and automate reconciliation to reduce fraud and speed up bookkeeping. Coast also provides Bill Pay for invoice capture, approvals, and vendor payments, along with integrations with telematics, fleet management, and accounting systems.